In the early days of the internet, you made your statement about your business on your website. That statement was generally taken as an absolute truth. In the modern age however, your reputation is as much the product of your business statement as it is your customer’s reaction to goods you sell or services you provide. The search engines now consider online reviews when ranking a website in organic search. Because of this, Reputation Management has become a vital part of online presence today!
By now, we’ve all seen or heard of a bad review disrupting a business’ reputation. True or not, social media has opened the door for problems to arise from unfortunate experiences or perceptions of your customers.
But how does a business confront that?
Reputation Management is the answer. While nothing is foolproof online, Akin IT Services will install a system into your online operation that heavily increases your ability to expand the number of positive reviews you receive from customers in the appropriate places (Google My Business, Facebook, Yelp, etc.). Further, we create a system where negative reviews can be addressed by your company’s management team and addressed with both your frustrated customer and your staff.
If you want to control and improve your online reputation, let Akin IT Services install our Reputation Management app on your website and show you just how to grow the positive reputation of your brand today!
Call us at (330) 732-5460 for more information today.